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Education

Intercultural Awareness & Effectiveness

Build understanding between cultures & unleash the potential present in the tension between them
Since 2014 integral part of our curriculumBased on 8 dimensions of the Culture MapBased on training, coaching and mediating conflict

Intercultural Awareness Training

Based on our extensive experience with training, coaching and mediating conflict within international organizations such as the European Space Agency we see intercultural awareness and skills as key in dealing with cultural differences at the workplace.

We combine hard, scientifically validated, models with the latest developments in social science research, and we provide training, executive coaching and mediation. We practice what we preach. To enhance our services and training capabilities we incorporated the Deep Democracy approach into our training programs in 2018.

About the training

Since 2014 intercultural awarenss is an integral part of our curriculum. Initially based mainly on Hofstede’s 4-D model. Hofstede’s 4-D model looked at power distance, collectivism vs. individualism, femininity vs. masculinity and uncertainty avoidance.

Since 2018 the training is primarily based on Erin Meyer’s 8 dimensions of the Culture Map, which is explicitly focusing on international organizations

  • Communicating: explicit vs. implicit
  • Evaluating: direct negative feedback vs. indirect negative feedback
  • Persuading: deductive vs. inductive
  • Leading: egalitarian vs. hierarchical
  • Deciding: consensual vs. top down
  • Trusting: task vs. relationship
  • Disagreeing: confrontational vs. avoid confrontation
  • Scheduling: structured vs. flexible

Get informed

The date of this training has not yet been determined. Contact us for more information.
We will keep you informed of any starting dates

This in-company training is available upon request.

Your trainers

Intercultural trainers

Monique JanmaatView
Felix MerksView

Timetable for the lesson blocks

Module 1
  • Exploring intercultural collaborations
  • What is culture?
  • Perception of cultures
Module 2
  • The Culture map – 8 cultural dimensions
  • Personal profile
Module 3
  • Organization culture
  • Deep Democracy techniques to deal with diversity in workplace
Module 4
  • Translation into practice
  • Personal action plan

Interested in this course?

Register today to assure yourself of a seat.

Training outline & objectives

  • To develop awareness about cultural differences and how these differences impact daily interaction, communication and collaboration.
  • To identify your own profile related to each of the 8 cultural dimensions that impact cross-cultural relationships.
  • To identify strategies and necessary skills for dealing with these differences in a constructive manner.
  • To be able to shift in your style to accommodate other’s expectations, as well as shift in your expectations to accommodate other’s styles.
  • To practice skills to include all perspectives using Deep Democracy techniques.
  • To practice skills and strategies using own cases from the workplace.

Given by Monique Janmaat

MSc Psychology, Utrecht

Extensive international management and training experience

Lead trainer for Result Mediation on intercultural relationships

Culture Map trainer and accredited Deep Democracy instructor and facilitator, lead ESA intercultural program

Need help? Monique Janmaat

Education overview