Conflict Competency program for International OrganizationsFollow the course 'Conflict Competency program for International Organizations' here at Result Mediation.
The need for becoming conflict competent
International organizations operate in a complex environment with a multiple of cultures, characters and individuals. Keeping people motivated and productive depends greatly on the ability of the organizations to manage conflict which is a natural consequence of the international and intercultural workspace.
International organizations often become less productive than they can because of escalating conflicts. When conflicts are not recognized and dealt with early, they escalate. Organizations and managers however often lack the knowledge, competence and confidence to deal with conflicts early and in a structured way.
How do we help organizations deal with conflict?
We empower organizations to deal with conflicts in a structured way by offering a complete program of services that leverages our extensive knowledge of cultural differences and mediation. Our program offers both external mediators and confidential counsellors. We also deliver intercultural skills and conflict resolution training for managers, human resource workers and work councils. Furthermore we offer lunch lectures around conflict resolutions.
Our Program outline
Our program consists of the following modules
- Provide english speaking mediators
- Conflict competent survey
- Train managers mediation skills
- Train managers intercultural skills
- Provide conflict escalation roadmap
- Provide confidential counsellors
As the largest mediation firm in the Netherlands we strongly believe that mediation skills can greatly increase people’s quality of life. We have been training organizations in cultural awareness and mediation skills since 2008. We have successfully partnered with several international organisations and helped them become more conflict competent.
Get informedThe date of this training has not yet been determined. Contact us for more information.
This in-company training is available upon request.
Timetable for the lesson blocks
Welcome & Registration
“Conflict dynamics and conflict resolution”, Felix Merks, Director & Senior Mediator at Result Mediation
Lunch & feedback sessions CDP
“The role of the confidential counsellor in de-escalating conflict”
Experience sharing and networking
Interested in this course?Register today to assure yourself of a seat.
Curious about our program and conflict resolution approach? We are hosting an introduction session on december 4th in the Hague. We invite you to contact us for registration details by calling our program manager at 020-2050241 or use the registration form below.
Before the start of the course you will be asked to complete a survey which will provide you with your own Conflict Dynamic Profile (CDP). The potential use of CDP will be provided during the lunch session.
The costs of the program are €95,- (excl. VAT)
For questions, please call 020-2050241 or use the registration form below.