Conflict Competency program for International Organizations

International organizations operate in a complex environment with a multiple of cultures, characters and individuals. Keeping people motivated and productive depends greatly on the ability of the organizations to manage conflict which is a natural consequence of the international and intercultural workspace.

International organizations often become less productive than they can because of escalating conflicts.  When conflicts are not recognized and dealt with early, they escalate. Organizations and managers however often lack the knowledge, competence and confidence to deal with conflicts early and in a structured way.

How do we help organizations deal with conflict?

We empower organizations to deal with conflicts in a structured way by offering a complete program of services that leverages our extensive knowledge of cultural differences and mediation. Our program offers both external mediators and confidential counsellors. We also deliver intercultural skills and conflict resolution training for managers, human resource workers and work councils. Furthermore we offer lunch lectures around conflict resolutions.

Our Program outline

Our program consists of the following modules

1. Provide english speaking mediators
2. Conflict competent survey
3. Train managers mediation skills
4. Train managers intercultural skills
5. Provide conflict escalation roadmap
6. Provide confidential counsellors

Our background

As the largest mediation firm in the Netherlands we strongly believe that mediation skills can greatly increase people’s quality of life. We have been training organizations in cultural awareness and mediation skills since 2008. We have successfully partnered with several international organisations and helped them become more conflict competent.