Negotiation support

Negotiation support by professionals

In assisting in negotiations, Result Mediation’s professionals can provide support to you and your organisation in several ways.

Conflict analysis

Disputes often unnecessarily entail a lot of time, money and energy. The primary reason is that there hasn’t been a proper conflict analysis. Result Mediation discusses what’s really going on with the parties concerned. The right approach – mediation, arbitration, a binding opinion or a combination thereof – can then be selected in joint consultation. A proper conflict analysis enables the parties to make the right choice for resolving a dispute effectively.

Assistance with settlement negotiations

Difficult, complicated settlement negotiations are more likely to succeed if a neutral professional is guiding them. This type of negotiation is often used as a last resort to avoid a lawsuit or if a lawsuit has already been filed.

Customised dispute resolution

This is a type of mediation which is utilised in a commercial, legal context. Through ‘shuttle diplomacy’, the mutual interests and opportunities are identified and compared during separate meetings with the parties, represented by their lawyers. Further, with customised dispute resolution, a separate advisor may be engaged to break a legal deadlock.

Negotiation advice

Result Mediation’s professionals are negotiation experts. They’re happy to give you negotiation advice or to act as a professional negotiator on behalf of one of the parties.

Please contact Felix Merks, senior partner Result Mediation.


mr. F.G.J.B. Merks

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Felix Merks is Director of Result Mediation, the largest Mediation provider in the Netherlands and member of JAMS International. Felix is an experienced mediator, trainer, and consultant in complex negotiations. He is Master of Dispute Resolution (University of Amsterdam, cum laude) and has been educated as a trainer in negotiation strategy and skills at Harvard Law School. Before founding Result Mediation he held various commercial management positions at international companies. He is currently residing in Ankara, Turkey, and Amsterdam, the Netherlands. You can reach him at +31 (0)20-2050241 or