Trouble, disagreement… It doesn’t matter what you call a difficult situation. What does matter is that it distracts people from what’s really important for their organization. And then there’s the time, money, and energy it costs. If there’s an issue at play that makes it hard to work together, mediation is often a better way forward than going to court. With an experienced mediator at their side, the different parties involved retain control over the process and its results.
During a mediation process, I provide all parties with an equal amount of support while we explore and shape all possible solutions. I have found that my background in negotiation and legal matters proves useful and that those involved appreciate my empathy, creativity and sense of humor.
I ask all parties involved to show commitment and to keep an open mind whenever possible. In difficult cases, I usually recommend starting with an initial meeting to gauge whether mediation could help the matter progress. When those involved are seriously invested in solving their dispute through discussion, mediation through a neutral third party is the best way to reach a sustainable solution.
