Corporate Diplomacy Program

for international organizations

Empowering people and organizations to be more effective when dealing with the complexities of the International Business environment.

Faced with a multitude of interests and demands, your staff/personnel needs to have the integrated set of personal competencies and skills provided by the Corporate Diplomacy Program.


  • Gain insight in, and strengthen personal intercultural effectiveness skills
  • Practice and self-assessment, your preferred style of conflict resolution
  • Reflect on personal conflict style and practice personal preferences and style of negotiation
  • Communicate and negotiate effectively with stakeholders
  • Develop a consistent, effective and personal approach by practicing and anchoring new behavior and communication


Multinationals and international organizations and institutions which employ staff with diverse backgrounds operate more successfully when they know best to collaborate and negotiate to reach sustainable and optimal results.


Executive board, senior management and senior staff operating in highly dynamic, international and multicultural environments.


A personalized approach by a unique combination of self-assessment tools (Intercultural Readiness Check, Conflict Dynamic Profile, and Kilmann test), the latest theories, real-life practices, skills training, and blended learning. Facilitated by senior negotiators and highly experienced trainers.

“It takes years to establish trust and a solid reputation; it takes one calamity to throw it all away.”

Course Facilitators

Paul Meerts Ph.D.
Paul Meerts is Senior Research Associate at the Clingendael Institute. He combines this with his position of Visiting Professor in International Negotiation Analysis at the College of Europe in Bruges, Belgium. Since 1983, Paul has worked in a number of roles at Clingendael: Head of Training and Education, Deputy General Director, and Special Advisor to the Director of Clingendael. In the past twenty-five years he trained diplomats, civil servants and military officers in a hundred countries worldwide.

Felix Merks LL.M.
Felix Merks is Director of Result Mediation, the largest Mediation provider in the Netherlands and member of JAMS International. Felix is an experienced mediator, trainer, and consultant in complex negotiations. He is Master of Dispute Resolution (University of Amsterdam, cum laude) and has been trained as a trainer in negotiation strategy and skills at Harvard Law School. Before founding Result ADR he held various commercial management positions at international companies. He is currently residing in Ankara (Turkey).

Juanita Wijnands
Juanita Wijnands is interculturalist by life-experience and profession. She has more than 20 years of experience in the field of Intercultural Management. She is active as intercultural mediator and coach with a special focus and interest in conflict resolution and effective intercultural dynamics and communication. Her clients are global and local. Her counterparts are Board Executives, Senior and Middle Management.

Elsbeth Snieders MSc
Elsbeth Snieders is a senior mediator with a special interest in negotiation and intercultural dynamics. Elsbeth has mediated and facilitated in many different settings including Singapore’s Subordinate Court and the Central Bank of the Netherlands. In addition, she has coached and trained (senior) professionals in negotiation, mediation, and change management. Prior to starting her career as a mediator, Elsbeth worked in various roles for General Electric Company and for the Dutch Central Bank. She has experience in both the public and private sector.

Birgitta van der Meulen-Smits LL.M.
Birgitta Smits is an experienced mediator and trainer. She has extensive cross-cultural work experience in governmental organizations in the United States, Suriname, Bangladesh and Belgium. Birgitta has completed a certificate degree in World Religions, Diplomacy and Conflict Resolution at George Mason University (Virginia, USA) and was a Virginia Court certified mediator.

Koninklijke Industrieele Groote Club



16 maximum


In-company € 45.000,–

Personal coaching possible, fee on demand


De Koninklijke Industrieele Groote Club
Dam 17
1012 JS Amsterdam


4 day program
(2 1/2 day classroom, 1/2 day self-preparation, 1 come-back day)


Day 1,  13:30 – 17:30 hours

Diplomatic Negotiating Principles and Style

Homework and personal reflection during the evening

Day 2, 09:30 – 17:30 hours

(Inter) Cultural Blueprints of Organizations

Conflict Dynamics and communication

Homework and personal reflection during the evening

Day 3, 09:30 – 17:30 hours

International Cooperation and Negotiation in real life

Day 4, 09:30-17:30 hours

Come-back Day

Feel free to contact our course coordinator
Iris Ydema
020-205 02 51

Bekijk de volledige agenda van opleidingen, trainingen en andere events.